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Connect with CARE

In case of an emergency, always call 911. 

Keep up with the latest news from the Community Assisted Response and Engagement (CARE) department by following our Facebook or Twitter page.  

To share a compliment or feedback about your experience with 911, please email We love to hear about when a 911 Call Taker was able to help, and we take feedback seriously as we are always working to improve. Please include as many details as you can in the feedback, the date and time, the incident number or operator number, and any additional details 

For media or general inquiries about Seattle’s 911 system, please send an email message with details to

Other Contact Links 

Community Assisted Response and Engagement (CARE)

Acting Chief Amy Smith
Mailing Address: PO Box 94607, Seattle, WA, 98124-6907
Phone: (206) 625-5011 (For non-emergencies)
Contact CARE

Learn about CARE, Seattle’s 911 Center that provides emergency and non-emergency responses.