If someone in your home is dependent on life support equipment, we provide assistance to help you maintain safety during planned and unplanned outages.
When you enroll for Life Support Equipment assistance with City Light, we provide:
- Personal notification of planned outages – so you can prepare for them
- Notifications about unplanned outages that will likely last more than 8 hours – so you can plan for additional backup power
- Assistance with maintaining electrical service if you fall behind in paying your bill
By enrolling, we have visibility to your location and needs so we can help keep you informed and prepared.
Enroll in Life Support Equipment Program
To enroll, print and complete the enrollment application.
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You will need to have a licensed healthcare provider complete the certification form. Once complete, mail or fax the form to City Light as directed on the form.
We will put a code on your account indicating your participation in the program and alerting City Light staff of your documented medical needs.
Enrollment in the program must be updated every year. Please contact Seattle City Light at SCL_LifeSupport_Prg@seattle.gov immediately if you are no longer using life support equipment or have any changes to your needs or contact information.
Managing Outages with Life Support Equipment
While we cannot guarantee that you won’t experience an outage, we work with you to be prepared. Consider the following if you rely on life support equipment:
- Learn how to prepare for an outage – what to do and what to have on hand in case the power goes out.
- Have a backup plan that includes an alternative source of electric power, such as a battery backup system or a generator.
- Join Seattle Neighborhoods Actively Prepared (SNAP) that brings neighbors and families together to prepare as a community for an emergency.
Still have questions? Contact us at SCL_LifeSupport_Prg@seattle.gov.