SCERS's customer service window will be open on Tuesdays, Wednesdays, and Thursdays from 9:00 am to 4:00 pm.  If you have questions, need paperwork notarized, or have paperwork to drop off, feel free to come by during our service hours.

If you need to access the office outside of our service window hours, please call building security at (206) 276-5782 to be let in the building.  Please note that we have limited staffing on Mondays and Fridays so our service window may not be open.

When SCERS's customer service window is closed, you may continue to place paperwork in the City of Seattle Payment Drop Box located on the 4th floor of the Seattle Municipal Tower.  The drop box is located in front of the Customer Service Center which is to the left of Security & Information.  Please place your document(s) in a sealed envelope with "Attention Retirement" written on it. 

Thank you and we look forward to seeing you.


Jeffrey S. Davis, Executive Director
Address: 720 3rd Ave, 9th Floor, Seattle, WA, 98104
Phone: (206) 386-1293
Fax: (206) 386-1506
Contact Us

The City of Seattle Employees' Retirement Office has two major functions: administration of retirement benefits and management of the assets of the Retirement Fund. Employee and employer contributions as well as investment earnings provide funding for the System.

The Mission of SCERS is to fulfill the promise made to our members by delivering the retirement benefits they have earned.