Internet for All Seattle Dashboards

2020-2023 Dashboards

Seattle IT is in the process of updating the Internet for All dashboards to include the latest information and data. Dashboards will have limited functionality during this time.

The Affordable Connectivity Program (ACP) is a broadband affordability program that provides a discount of up to $30 per month toward internet service for eligible households. The City ramped up efforts to build awareness of this program, exceeding our goal of fostering 20,000 internet connections.

The City prioritized multiple ways to connect residents to free or affordable internet to complement efforts with the Affordable Connectivity Program.  

A working device is critical to connecting to the Internet. The City expanded efforts to distribute devices, moving closer to our goal of disbursing 20,000 devices.

The City strengthened community partnerships to deliver digital skills training and technical support with culturally relevant, in-language support.

The City's Seattle Information Technology department conducted outreach to share vital internet information with low-income individuals, older adults and BIPOC residents furthest from digital equity.

  • Promoted Affordable Connectivity Program (formerly the EBB).
  • Responded to service requests and shared low-cost broadband information with 1,933 residents.
  • Directly served 2,511 residents at outreach events.
  • Our partners at Workforce Development Council launched the Digital Equity Asset Map. The goals of the map are to help frontline staff and community members locate programs with digital skills training, access to devices, and technical support.

The performance metrics in the Dashboards above are collected by the City and our partners. Data points reflect activities reported since the 2021 Internet for All Seattle Update Report and cover the 2020-2022 timeframe. Partner data is published as it was reported to the City. No other verification of the data has been conducted. Dashboard metrics are updated quarterly and will become more robust over time.

For more information about the terms used in the dashboard and tips on using the Dashboard, view the Internet for All Seattle Dashboard Definitions page. Please email if you have any questions.

Information Technology

Rob Lloyd, Interim Chief Technology Officer
Address: 700 5th Ave, Suite 2700, Seattle, WA, 98104
Mailing Address: PO Box 94709, Seattle, WA, 98124-4709
Phone: (206) 684-0600
Phone Alt: Cable TV & Internet Discount Information: (206) 684-8498

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