Free Toilets for Low-Income Housing Providers

We offer free water-saving toilets for low-income, multifamily housing providers. Toilets are the biggest water-user in most multifamily buildings. Replacing an older toilet with a new, water-efficient toilet will help keep your water and sewer bill as low as possible.

What's included?

  • Up to 2 free toilets per unit. See eligible toilets.
  • Up to $200 per toilet for installation
  • Also available: Free replacement of older, top-loading, common area clothes washers (includes the cost of the washers and installation). Contact the Program Manager, Melissa Levo, for more information.


Eligibility Requirements

  • Building must receive a Seattle Public Utilities water bill.
  • Building is owned by a non-profit or governmental housing provider and has four units or more.
  • Existing toilets must have been manufactured before 2004.
  • New toilets must be on our list of eligible toilets.
  • Tenant income restrictions must meet the following income guidelines:


This many people live in your household And your total (gross) monthly income is less than That's the same as a gross yearly income of less than
1 $4,217 $50,604
2 $5,514 $66,168
3 $6,811 $81,732
4 $8,109 $97,308
5 $9,406 $112,872
6 $10,704 $128,448
Each Additional $243 $2,916

Note: Gross household income is the combined income of all the people residing in the household who are 18 years or older, before taxes are taken out. Gross income is based on 80% of the state's median income.


To Participate

1. Complete the application.

Mail printed applications to:
SPU - Multifamily Low-Income Water Conservation Program
PO Box 34018
Seattle, WA 98124-4018

2. Wait for authorization. You should receive an authorization letter or phone call within two weeks. If you do not, please contact the Program Manager, Melissa Levo, at or (206) 615-1282.

3. Buy and install toilets. Replacement toilets must be rated MaP PREMIUM, 1.1 gpf (or less) models. MaP PREMIUM Toilet List.

4. Submit project completion information. Details about this step will be included in the authorization letter.

For more information, contact the Program Manager, Melissa Levo, at or (206) 615-1282.


Benefits of Participating

Photo of Kingway Apartments
Kingway Apartments

Buildings typically reduce water use by 15-30 percent. Here is a testimonial from Kingway Apartments, who has completed multiple projects:

"This was our sixth toilet replacement project, partnered with SPU, and we plan to do more. SPU has worked with us every step of the way, making the process as simple as possible. The cost to our organization is minimal, and the savings are immediate, significant, and long-term."

Marty Gleaves, Senior Facilities Manager, Bellwether Housing


Public Utilities

Andrew Lee, General Manager and CEO
Address: 700 5th Avenue, Suite 4900, Seattle, WA, 98104
Mailing Address: PO Box 34018, Seattle, WA, 98124-5177
Phone: (206) 684-3000

Newsletter Updates


Sign up for the latest updates from Public Utilities

Seattle Public Utilities (SPU) is comprised of three major direct-service providing utilities: the Water Utility, the Drainage and Wastewater Utility, and the Solid Waste Utility.